Return & Exchange Policy | Jovira Style
At Jovira Style, we strive to provide our customers with the best quality. If you still have an issue with a product, you can follow the policies below.
Exchange Policy
- Exchange is accepted only within 7 days (from the delivery date).
- The item needs to be in its original condition, unwashed, and unused.
- Original tags and packaging must not be removed.
- Exchange will be applicable only on size issue or damaged products.
- Customer has to bear the courier charges for returning the parcel (if size is exchanged).
Return Policy
Return will be accepted only if:
- If the product is damaged
- Or the wrong item has been delivered
Return request has to be submitted within 48 hours.
It is necessary to share proper proof (pictures/videos).
Non-Returnable Items
- Sale items
- Discounted products
- Customized / stitched on demand suits
Refund Policy
- After approved return, refund will be processed within 5-7 working days.
- Refund will be done only through bank transfer / JazzCash / EasyPaisa.
Important Note
- Color may slightly vary due to lighting.
- Jovira Style will not accept returns in case of any misuse or damage.